For ambulances & taxis
Unbreakable dispatch.
Every trip call rings simultaneously on the dispatcher's phone and on every available driver's. 4G failover during outages, traceable history for CPAM/insurance audits.
Every trip call rings simultaneously on the dispatcher's phone and on every available driver's. 4G failover during outages, traceable history for CPAM/insurance audits.
An ambulance or taxi that doesn't pick up is a life or a fare lost. There is no margin.
Drivers are out and about, dispatchers at the office. Everyone must see the inbound trips.
Medical transport requires traceability. The history must stay archived.
Night, weekend, public holiday: the phone rings. The switchboard has to follow.
An unanswered trip call is a fare lost — sometimes a patient who waits longer than they should. Dispatch must be operational 24/7, even when the office fibre drops, and every exchange must be traceable for healthcare or fare invoicing.
With the Homenibox, the dispatch line rings simultaneously at the office and on every active driver's mobile. Automatic VoLTE 4G failover keeps the line up during a fibre outage. Every call, SMS and WhatsApp is archived locally on the box for CPAM/insurance audits.
Trip call: it rings at the dispatcher's, driver A in the van, driver B coming back from a return run. First available takes it. No trip lost on the floor.
A single saved CPAM medical trip per month is around EUR 80 of revenue. With 5–6 drivers, multi-ring catches several trips per day. Premium at EUR 19/month is amortised in less than a week of operation.
CM4 box + Premium subscription = complete pro switchboard, with no hidden carrier subscription.