Locally encrypted binary code on the CM4 box — no patient record leaves the practice. Emergency IVR, automatic VoLTE 4G failover and WhatsApp Business for secure prescriptions.
No patient record should travel through a consumer cloud. It's the law, not an option.
Every morning the waiting room overflows and the phone keeps ringing. You have to keep the flow.
An outage isolates the practice: fragile patients won't wait for the network to come back.
Your health data stays at home. Not with a SaaS vendor in Nevada.
GDPR and medical confidentiality compel you: sending health data to consumer cloud servers is forbidden or risky. On top of that, power or internet outages completely isolate the practice, jeopardising emergency follow-ups.
The code runs as a locally encrypted binary on the CM4: no patient record transits outside. The interactive voice response system (IVR) handles emergencies and reroutes to local VoLTE 4G if the main line goes down. Prescriptions or reminders can be sent via the box's WhatsApp Business, in a centralised and secure way.
The 8am switchboard no longer saturates. Doctor, medical secretary, practice nurse, locum — first to pick up takes it.
A half-time secretary costs more than EUR 800/month. A Homenichat box with IVR and ring group at EUR 19/month absorbs the 8am peak without hiring. And zero GDPR risk: no CNIL fine hanging over you.
CM4 box + Premium subscription = complete pro switchboard, with no hidden carrier subscription.