Local WhatsApp API, key geolocation, automated confirmations and low-band cellular failover to sign contracts on tablet at the airport or the marina.
Tourists don't give second chances: 5 minutes without a reply and they're with the competitor.
Travellers book, change plans and ask for keys on WhatsApp. Not by email.
Counter, shuttle driver, manager on delivery — everything has to coordinate without missing a beat.
Poor signal, saturated public Wi-Fi. You need a plan B that runs itself.
Customers want to book, change plans or locate their car on WhatsApp (the tourist's tool of choice). If the agency doesn't reply within 5 minutes, the tourist rents from the direct competitor.
Thanks to the local WhatsApp API (Baileys), the agency handles its contracts, sends pickup geolocation points and return confirmations in an automated way, straight from the box at the counter. If internet drops at the airport or the marina, the system switches to low-band cellular to keep signing contracts on tablet.
The tourist who just picked up their bags WhatsApps the agency: it rings at the counter, on the manager's mobile during a delivery, and on the shuttle driver's. First to reply wins the customer.
A single EUR 200 rental retained every month thanks to a WhatsApp reply within the minute is ten times the Premium subscription at EUR 19. In high season, that's several rescued customers per day.
CM4 box + Premium subscription = complete pro switchboard, with no hidden carrier subscription.